IT User Support Microcredential
Prepare to service computers and support users of infrastructure and computing technology. Learners cover theory and get hands-on experience with hardware and software installation and configuration, basic networking, operating systems, and held desk techniques while developing practical troubleshooting approaches.
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- Kelowna
Legend:
- Full program offered
- Partial program offered
Credential
Micro-Credential
Delivery options
Tuition and fees
2024-25: $1,785.00
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All amounts are approximate and are subject to change.
Program details
This 150-hour program provides knowledge and skills necessary to service computers and support users of infrastructure and computing technology systems. This training covers a variety of topics including hardware installation and configuration, basic networking, operating systems and help desk techniques. Students study theory of computers systems hardware and software components and develop the practical skills through hands-on training and troubleshooting techniques that address wide ranging issues. Using Network Engineering as a core foundation, students will gain competencies that prepare them for industry recognized credentials to enhance their employability in the industry.
| Campus | Start date | Schedule |
|---|---|---|
| Kelowna | Feb. 2025 | Online-Hybrid. Tuesday and Thursday, 5-8p.m. Saturday, 9a.m.-4p.m. |
Additional information
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